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Return &  Refund Policy

To be eligible for a refund, your item must be in the same condition that you received it, and in its original packaging. Please contact us within 7 days of receiving your item to initiate the refund process. Once your return is received and inspected, we will get in touch to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved you can choose between a refund via direct EFT or a credit note to shop with us.

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You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

Sale items are not eligible for returns

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Shipping Policy

Courier delivery times in South Africa depend on your location.

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Standard Shipping - R100 flat fee (1-3 business days)

Pudo - R60 flat fee (2-5 business days)

Pep Paxi - R59.99 ( 7-9 business days)

Collection - If you live in Strand,  you can choose to collect your order free of charge. We will be in touch to arrange a suitable time to collect.

 

*Shipping is free for al orders over R600 - Shipping with pudo and Pep.

Standard Shipping is free for al orders over R800.

 

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